We hope you love what you order. But in case you’re not satisfied, we offer a simple and transparent return and refund process.

1. Return Window

You can raise a return request within 2 days of receiving your order. Returns are only accepted if:

• The product is unopened, unused, and sealed in its original packaging.
• The outer seal or protective label has not been tampered with.

2. How to Request a Return

• Email us at [Insert Email ID] or contact us through our website within 2 days.
• Include your order number, a photo of the product, and the reason for return.
• Once approved, you will be guided on how to send the product back.

3. Refund Process

• After we receive and inspect the returned product, we will notify you.
• If the return is approved, we will initiate a refund to your original payment method within 7–10 business days.
• Shipping charges are non-refundable unless the return is due to our error.

4. Non-Returnable Items

• Products that have been opened or used.
• Products not returned in their original condition.
• Orders that exceed the 2-day return window.